The notification pings on my phone: “Your driver has cancelled your trip.” Then another. And another. Five cancellations in ten minutes for what should be a straightforward $50 ride across Melbourne. Sound familiar? If you’ve been using rideshare apps lately, you’ll know this frustrating dance all too well.

What started as a revolutionary solution to Melbourne’s transport needs has morphed into something that feels increasingly like the old taxi system we were so eager to escape. The promise was simple: tap a button, get a ride, everyone wins. The reality? It’s become a bizarre game where drivers cherry-pick their trips while passengers stand on street corners playing rideshare roulette.