The other day, I stumbled upon an online discussion about someone getting ripped off by a motorcycle mechanic, and it struck a nerve. While I don’t ride motorcycles myself, the story resonated deeply with my own experiences in the automotive service industry.

Remember when mechanics were craftspeople who took pride in their work? These days, finding a trustworthy mechanic feels like searching for a needle in a haystack. The discussion brought back memories of my old Toyota getting “serviced” at a franchise mechanic shop in Tullamarine. They charged me an eye-watering amount, only for me to discover later that they hadn’t even changed the oil filter.