Nothing quite captures the beautiful absurdity of modern workplace dynamics like the relationship between IT departments and their users. I’ve been chuckling over a discussion thread about amusing IT requests that reminded me why I sometimes feel grateful to be on the development side of things rather than front-line support.

The catalyst was a boss demanding that IT solve his laptop’s battery drainage problem - without him having to plug it in or shut it down properly. When you first read that, it sounds completely unreasonable. But dig a little deeper into the responses, and you start to see there might actually be more to the story.