Below you will find pages that utilize the taxonomy term “Consumer-Protection”
The Hidden Cost of Convenience: Insurance Companies and Your Data Privacy
The recent lawsuit against Allstate in Texas has sparked an interesting debate about data privacy and insurance companies. The allegations that Allstate paid app developers to secretly collect driver data are concerning, but frankly, not surprising.
Working in tech for over two decades, I’ve watched the evolution of data collection from simple website cookies to the intricate web of surveillance we navigate today. The insurance industry’s shift towards usage-based pricing was inevitable, but the methods being employed are increasingly questionable.
A New Era of Consumer Protection: The Easy-Cancel Rule
As someone who values fair play and consumer rights, I was excited to hear about the recent rule change that makes it easier for people to cancel unwanted subscriptions. It’s a move that’s long overdue, and one that I think will have a significant impact on the way companies operate.
The new rule, which requires subscription providers to inform customers what they’re signing up for, obtain customer consent, and provide clear mechanisms to cancel, is a major step forward for consumer protection. No longer will people have to jump through hoops or deal with endless customer service phone calls just to cancel a subscription they no longer want.
The End of Debit Card Fees: A Welcome Change, But What's Next?
As I sipped my coffee at a busy Melbourne café the other day, I noticed a familiar sight: a sign on the counter warning customers of a debit card surcharge. It’s a small but annoying fee that many of us have become accustomed to, but it’s about to become a thing of the past. Under a new plan announced by the Albanese government, shoppers will no longer pay fees when using debit cards from 2026.
Qantas Fined $120 Million for Selling Tickets on Cancelled Flights: Too Little, Too Late?
As I sat in my local café in Melbourne, sipping on a flat white and scrolling through my news feed, I came across a story that left me feeling rather unimpressed. Qantas, our national carrier, had just been fined a whopping $120 million for selling tickets on flights that they had cancelled. Now, I’m all for corporations being held accountable for their actions, but a penalty of $120 million for a company that made a post-tax profit of $1.25 billion last year seems like a slap on the wrist.