For anyone who’s experienced international arrivals at Melbourne Airport recently, you know exactly what I’m talking about. Last week’s return flight from Singapore reminded me yet again why our airport consistently ranks among the most frustrating entry points in the developed world.

The two-step immigration process seems deliberately designed to create chaos. Picture this: tired travelers shuffling through dimly lit corridors, searching for mysteriously hidden kiosks scattered about like some bizarre scavenger hunt. Then comes the real fun - joining a queue that snakes through a bottleneck so narrow it would make a sardine uncomfortable.