Libraries: More Than Books - The Evolution of Our Community Safe Havens
The recent news about libraries hiring social workers has sparked an interesting discussion about the evolving role of these beloved institutions in our communities. Walking into my local library in Carlton yesterday, I noticed how much these spaces have transformed from the hushed, book-lined halls of my youth into vibrant community hubs.
Libraries have always been more than just repositories of books. They’re one of the last truly democratic spaces in our society - places where anyone can spend time without the pressure to spend money. In a world where even sitting in a café requires purchasing a $5 latte, libraries stand as beacons of accessibility.
The decision to bring social workers into libraries reflects a profound understanding of what these spaces have organically become. They’re sanctuaries for vulnerable community members, offering respite from summer heat, access to essential resources, and perhaps most importantly, a sense of dignity. Nobody questions your presence in a library. Nobody moves you along or gives you suspicious looks.
Reading through online discussions about this topic, I was particularly moved by stories from people who found refuge in libraries during difficult times in their lives. One person shared how they read through the entire Discworld series during a period of homelessness - finding both physical shelter and mental escape through those pages.
The challenge here isn’t just about libraries adapting to serve their communities better - it’s about what this says about our society. Why do we need libraries to step up as de facto social service providers? Our government’s gradual retreat from providing comprehensive social support has left gaps that libraries, along with other community institutions, are trying to fill.
During my regular visits to the State Library, I’ve observed the quiet dedication of librarians who go far beyond their traditional roles. They help people navigate government websites, assist with job applications, and sometimes simply provide a friendly ear to those who need it. These professionals didn’t sign up to be social workers, yet they’ve adapted because that’s what their communities need.
Looking ahead, we need to support these expanded roles while also pushing for better funded social services. Libraries shouldn’t have to shoulder this responsibility alone, but I’m grateful they’re willing to step up. The addition of professional social workers is a positive step, acknowledging both the reality of how people use libraries and the limits of what we can expect from librarians.
The true measure of a society isn’t in how it treats its most privileged members, but in how it supports those who need help. Our libraries are showing us the way - perhaps it’s time for other institutions to follow their lead.